Alex Yap is a quality and productivity practitioner with over 20 years hands-on experience in industry. He has conducted training and consultancy work in 13 countries.

Approved HRDF, Human Resources Development Fund Trainer

  • MPC, Malaysia Productivity Corporation Registered Consultant
  • Certified Bussiness Assessor
  • Certified Productivity Specialist

Certified Lead Auditor

  • ISO 9001 Quality Management System
  • ISO 22000 Food Safety Management System

APO, Asian Productivity Organisation Technical Expert

  • LEAN
  • Green Productivity, GP

Registered Lego Serious Play Facilitator

UNIDO, United Nations Industrial Development Organisation Certified ISO 50001 Energy Management System Expert

  • ASQ, American Society for Quality Certified Quality Engineer
  • Former Malaysia’s ASQ Country Counselor
  • Former ASQ Malaysia Local Member Committee founding member
  • Chief Proctor for ASQ Certification Exam & Recertification Reviewer
  • Advisory Panel for 2014 ASQ Culture of Quality Project


  • Master of Science (Quality & Productivity Improvement)
  • Bachelor of Science (Environment)

Clients Served & Types of Industries

Online LIVE Training

Bonus: 60 mins One-on-One Coaching after training with Alex Yap


I want sponsor myself for training to advance my career.


We want to know more on quality and productivity, but we only have small team, and always busy and rush with multiple work tasks.

We want to have a refresh and induction to existing and new employees. 

Onsite Training

Customize for business to train the group of staffs; to strengthen their skills in improving quality and productivity

Schedule to fit to your ornization needs.

Customized to organization actual case study to fit learning needs

Certificate of completion


Bonus: 12 months online Q&A with live expert support after training

What People are Saying

Meet my expectation as beginner. Very clear & useful explanation conveyed by Alex”

Chee Yit Leng

HP Malaysia

Profesional guideline and documentation preparation”

Ms Piong

Kujaya Management

I learn more about QA/QC and related issue and how to solve problem

Nur Affizan

Welcome Air-Tech

The examples and activity, which really linked to the concept. It will help me improve a system at work”

Pinky Kumar

Fiji National University

Hands-on real life practical suit to the company need

Rebecca Chin


“The content of this training is very good and satisfied my need. Easy to understand

Faizah Bt Abdul Latif

Pembinaan Tetap Teguh